User Details

Once created, a user can be modified at any given time.

  • To modify existing users, head over to the Members section of the Thinfinity® Remote Workspace Online portal and click on the pencil icon next for the user you wish to work with:

  • On the User Details section you will find a series of fields:


First Name

Modifies the given First Name for a user at any given time.

Last Name

Modifies the given Last Name for a user at any given time.


There are two roles that can be selected for each user.

Admin: The invited user is granted complete access for adding, remove, modifying existing Workspaces. They have complete access to User Management and Billing information.

User: Restricted profiles, dedicated for users who do not administer or modify any part of the solution. End-User would typically be assigned this Role.


Status provides information regarding the state for that account in particular.

Pending: The invite has been already sent, but the user is yet to accept the invitation and complete the registration process.

Active: The user has already accepted and completed the registration process. User is able to use Thinfinity® Remote Workspace Online.

Inactive: Temporarily remove access for a User. You can reinstate the access at any given time.

Blocked: The user account was blocked due to several connection attempts with the wrong ClientID, email and Password combination

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